YOUR PRIVACY

A simple enquiry.
Your choice to send it.

Sailing Journeys uses enquiry details to answer questions and arrange journeys. The published website also uses anonymous page counts and technical error reporting. It has no advertising trackers or account system.

Enquiry details

Your draft stays in your browser until you choose “Send enquiry”. We then process your name, email address, selected journey, group size, sailing experience and optional message to respond to your request. Please leave out sensitive personal information that is not needed for the enquiry. Sending an enquiry does not make a booking or subscribe you to marketing.

The form sends your enquiry securely to our service on Amazon Web Services (AWS) in Ireland, which passes it through Amazon Simple Email Service to the journey organiser’s inbox. Your email address is used as the reply address. The website does not keep the message in an application database. Email correspondence remains in the mailbox for handling your enquiry and any subsequent arrangements.

Hosting and abuse prevention

AWS Amplify hosts the website and uses a global content delivery network. Hosting and email providers process technical information needed to deliver their services, such as IP addresses and request times. These services are not restricted to Switzerland.

To limit spam and prevent duplicate messages, the enquiry service keeps short-lived request identifiers, content hashes and time-limited hashed IP markers. These identifiers expire after 24 hours. Automatic database deletion may take a few more days. Operational logs are retained for 14 days and exclude your message, email address and raw IP address.

Page counts and error reporting

The production website uses Umami, hosted in Switzerland, to count anonymous page views. Only recognised website paths are recorded. Query strings, page fragments, referring addresses and enquiry details are excluded. We do not use visitor profiles, advertising tracking or session recordings.

Sentry processes technical errors in its EU region to help us find and fix failures. Reports contain an error category and stripped code filenames and line numbers. They exclude error message text, request bodies, headers, cookies, user identifiers and submitted enquiry content. We do not enable session replay or performance tracing.

Your choices

You can leave without submitting the form. Drafts are kept only in page memory, not cookies or browser storage, and disappear when you reload the page. You can use the enquiry form to ask about your information or request correction or deletion, subject to any records that must be retained.

Contact

For questions about your information or any email correspondence, use the enquiry form and state that your request concerns privacy.